Privacy Policy
GENERAL NOTICE PRIVACY ACT 1988
Sotheby's International Realty Byron Bay/Gladstone Lazarus Pty Ltd ACN 609 021 543 respects your right to privacy and is committed to providing quality services to you. This policy outlines our ongoing obligations to you in respect of how we manage your personal information. We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information. However, the activities of all organisations directly relating to the personal information of current or former employees contained in employee records are not covered by the Principles.
Personal information is information or an opinion that identifies an individual. Examples of personal information we collect includes names, addresses, email addresses, phone. This personal information is obtained in many ways including interviews, correspondence, by telephone, by email, via our website, from your website from media and publications, from other publicly available sources, from cookies- delete all that aren't applicable and from third parties. We don't guarantee website links or policy of authorised third parties.
We collect your personal information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing. When we collect personal information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
It is an important to us that your personal information is up to date. We will take reasonable steps to make sure that your personal information is accurate, complete and up to date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
SECURITY OF PERSONAL INFORMATION
Your personal information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure. When your personal information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the personal information is or will be stored in client files which will be kept by us for a minimum of seven (7) years.
VENDOR/PROSPECTIVE VENDORS & PURCHASERS/PROSPECTIVE PURCHASERS
In our agency/business we use personal information collected from vendors and prospective vendors to perform our obligations under our agreement with vendors, or to provide market appraisals to prospective vendors.
We use personal information collected from purchasers and prospective purchasers to inform them of properties for sale. Personal information may also be collected during an open house inspection for security purposes, and we may contact the prospective purchaser. We may use the information for direct marketing purposes and to seek the potential clients through the promotional activities of the agent. In providing the information the parties agree to this use unless they advise us differently.
We may disclose information to other parties including to potential purchasers or vendors, or to media organisations, on the internet, or to clients of the agent both existing and potential, as well as parties engaged to evaluate the property, for example pest and building inspectors, etc., and to owners' corporations, government and statutory bodies, financial institutions, valuers and to third parties as required by law.
COLLECTION NOTICE - OPEN INSPECTIONS
We use personal information collected from you during open inspections for security purposes. We may also use that information to contact you with respect to this property and others which we believe may interest you and in providing the information you agree to this use unless you advise us differently. If the information is not provided, we may not be able to provide an effective service to you. Other than in the circumstances allowed under the Privacy Act 1988, we do not disclose information of this kind to other parties. If you would like to contact us or access this information you can do so by contacting us at: office@sirbyronbay.com.au. You can also correct this information if it is inaccurate, incomplete or out-of-date.
GENERAL
We will only disclose the above-mentioned information to other parties as required to perform our duties under any agreement, to achieve the purposes specified above and to provide an effective service, or as otherwise allowed under the Privacy Act 1988. Real Estate and tax laws require some of the above-mentioned information to be collected. If the information is not provided, we may not be able to act effectively or at all.
This policy may change from time to time. If you would like to access this information or have any queries or complaints about our Privacy Policy, you can do so by contacting us at:
Sotheby's International Realty Byron Bay/Gladstone Lazarus Pty Ltd ACN 609 021 543
37-38/1 Porter Street, Byron Bay NSW 2491
Licensee: William Phillips – 0488 508 111 - will@sirbyronbay.com.au